Reloadable Visa® Cards
Due to changes in product offerings, this program will no longer be available as of September 3, 2024.
Gift Cards
DNCU no longer sells gift cards. If you have an existing DNCU card, it will be valid until completely spent.
Frequently Asked Questions (FAQs)
We provide 24/7 toll-free support from the following countries: Belgium, Canada, France, Germany, Ireland, Italy, Spain, Switzerland and the UK. The toll free numbers in those countries are the following:
Belgium: 0800-78373
Canada: (855) 657-8588
France: 0800-916588
Germany: 0800-589472
Ireland: 800-760839
Italy: 900-788938
Spain: 95-034-4016
Spain: 9009-41895 (from mobile phone)
Switzerland: 0800-563184
UK: 08-082340879
Otherwise, the number (954) 835-2345 can be used if you need to call from another country. Keep in mind that you may incur additional charges from your mobile phone service provider whether calling within the US or from outside the US.
Start building a financial future today with DNCU
505-455-5228 or
(877) 818-3628 toll-free.
Disclosures
*DNCU does not support text alerts with purchases; email alerts only.
**Personalized Reloadable cards have a maximum balance limit of $5,000; Non-Personalized Reloadable cards have a maximum balance limit of $4,000. For further information, please refer to the FAQ and Terms and Conditions.
Download the Terms & Conditions and EMV Reloadable Card Fees here (PDF).