FAQs

FAQs

General

The routing number for DNCU is 307084211

Our mailing address for payments is:
Del Norte Credit Union
PO BOX 1180
Los Alamos, NM 87544

Please visit our Locations & ATMs page for details on drive-through hours and available services.

Yes. Check with your employer or the company which will be making the direct deposit. Give them your DNCU account information and they will set up the direct deposit.

See a Service Advisor if you need the proper account information to give your employer. Please note account numbers cannot be given out over the phone because of privacy regulations. You must have your member number to request information by phone.

Contact a DNCU branch or call (505) 455-5228 or (877) 818-DNCU (3628) toll-free if you need assistance.

Yes, we do. Get all the details on initiating a wire transfer including daily domestic and international deadlines via our Wire Transfers Quick Reference Guide.

Yes, DNCU is proud to be part of the Co-Op Shared Branching network.

For important details on available services, restrictions, fees and instructions for both visiting guests and DNCU members looking to use another shared branching credit union, please visit our Shared Branching page.

 

Online And Mobile Banking

For existing DNCU members who have not yet signed up for online banking, please complete the Online Banking Registration Form

Fill the form out completely with the primary account holder’s information and click on the submit button. Please ensure that all information provided matches your records on file with us.

Not a member of the DNCU? Join DNCU today to take advantage of DNCU’s Bill Pay and other financial services and resources.

Please visit Personal Mobile & Online Banking for more information and details on our robust suite of services for members.

Simply call our Member Service Center (877) 818-DNCU or use the “Forgot Password?” feature in the login area of the header at the top of the page.

Visit the DNCU Mobile Deposit Tips blog or grab the downloadable PDF for instructions on how you may deposit a check with your mobile device.

DNCU Mortgage

Access your online banking Bill Pay. Add a new bill payee by searching for Dovenmuehle Mortgage Inc.

If we set up your loan with an escrow account for taxes and insurance, DMI will make these payments for you. If you waived escrows, you will make these payments yourself.

Contact DMI for all questions concerning your mortgage payments and escrow at 1-855-473-5252. Member Service Department 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945

Privacy Policy

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We collect your personal information, for example, when you

  • open an account or make a wire transfer
  • show your government-issued ID or apply for financing
  • provide account information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.