FAQs
General
The routing number for DNCU is 307084211
Our mailing address for payments is:
Del Norte Credit Union
PO BOX 1180
Los Alamos, NM 87544
Please visit our Locations & ATMs page for details on drive-through hours and available services.
Yes. Check with your employer or the company which will be making the direct deposit. Give them your DNCU account information and they will set up the direct deposit.
See a Service Advisor if you need the proper account information to give your employer. Please note account numbers cannot be given out over the phone because of privacy regulations. You must have your member number to request information by phone.
Contact a DNCU branch or call (505) 455-5228 or (877) 818-DNCU (3628) toll-free if you need assistance.
Yes, we do. Get all the details on initiating a wire transfer including daily domestic and international deadlines via our Wire Transfers Quick Reference Guide.
Yes, DNCU is proud to be part of the Co-Op Shared Branching network.
For important details on available services, restrictions, fees and instructions for both visiting guests and DNCU members looking to use another shared branching credit union, please visit our Shared Branching page.
Online And Mobile Banking
Please visit our Digital Banking Launch Page for more information. From February 14, 2022, through February 23, 2022, members will be unable to register for online banking. We apologize for any inconvenience and will update you with more information as it becomes available.
Please visit Personal Mobile & Online Banking for more information and details on our robust suite of services for members.
Simply call our Member Service Center (877) 818-DNCU or use the “Forgot Password?” feature in the login area of the header at the top of the page.
Visit the DNCU Mobile Deposit Tips blog or grab the downloadable PDF for instructions on how you may deposit a check with your mobile device.
DNCU Mortgage
Access your online banking Bill Pay. Add a new bill payee by searching for Dovenmuehle Mortgage Inc.
If we set up your loan with an escrow account for taxes and insurance, DMI will make these payments for you. If you waived escrows, you will make these payments yourself.
Contact DMI for all questions concerning your mortgage payments and escrow at 1-855-473-5252. Member Service Department 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945
Privacy Policy
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We collect your personal information, for example, when you
- open an account or make a wire transfer
- show your government-issued ID or apply for financing
- provide account information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.