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DNCU Mobile Deposit Tips

NOTE: Mobile Deposit is only available in DNCU’s mobile app. Download now for Apple iOS or Android.

  1. Before logging into the Mobile App, close all other apps running in the background on your mobile phone
  2. Sign/Endorse the back of your check, and label it “For Mobile Deposit @ DNCU Only” **Payee must be the owner of the account. NO paid over checks will be accepted
  3. Select the To account for the deposit
  4. Carefully enter the check amount to ensure it matches the legal amount written on your check
  5. Take a picture of each side of the check using the instructions below

DIRECTIONS FOR TAKING PHOTOS OF YOUR CHECK:

  • Flatten any folds on the check
  • Place the check on a solid, dark background
  • Keep the entire check within the viewfinder on the camera screen and make sure it is all in focus
  • BUT try not to include too much of the area surrounding the check
  • Make sure you are in a well-lit area
  • Keep your phone flat and steady directly above the check. Avoid a slant.
  • Hold the camera as square to the check as possible to reduce corner to corner skew
  • No shadows across the check
  • The MICR line (numbers on the bottom of your check) must be readable

IMPORTANT NOTES

  • Retain the check for 60 calendar days after check has been accepted.
  • Checks are subject to holds as if they were deposited in person at a Branch.