Del Norte Credit Union on Google Play Store Del Norte Credit Union on IOS app store
INSTALL VIEW

In honor of Presidents Day, our offices will be closed on Monday, February 17th, 2025. While our physical locations are closed, you can still access your accounts through our Online Banking services. We hope you enjoy the holiday!

Close

I accidentally marked a valid transaction as fraudulent. What do I do now?

When you mark a transaction as fraudulent, the response message you receive will include our fraud detection department’s toll-free number and it asks that you call to review the card activity, or you will receive a call from a fraud detection agent to review. The agent will be able to review the activity with you and clear the card for use.

Didn’t find what you are looking for? Get in touch.