Where may I find a list of DNCU holiday closures and special hours?
You may find a list of holiday closures for DNCU offices and branches in Locations & ATMs.
Archive
Does DNCU offer specialty services?
DNCU is proud to offer a number of convenient specialty services to our community. Specialty services include: Cashier’s checks Debit card / ATM replacements Credit card cash advances Notary public* (may incur fee) Document signing Stop payments and disputes Non-member transactions Specialty services listed above are also available in the first lane (employee-attended window) of our branches’ drive-throughs during normal operating … Continue reading →
Does DNCU offer shared branching?
Yes, DNCU is proud to be part of the Co-Op Shared Branching network. For important details on available services, restrictions, fees and instructions for both visiting guests and DNCU members looking to use another shared branching credit union, please visit our Shared Branching page.
Does DNCU offer direct deposit?
Yes. Check with your employer or the company which will be making the direct deposit. Give them your DNCU account information and they will set up the direct deposit. See a Service Advisor if you need the proper account information to give your employer. Please note account numbers cannot be given out over the phone because of privacy regulations. You … Continue reading →
Does DNCU offer wire transfers?
Yes, we do. To initiate a wire, please visit one of our offices in person. If you have additional questions, please call 505-455-5228 to speak to one of our member service representatives. Wire Transfer Daily Deadlines Domestic: 3:00pm, Monday through Friday International: 3:00pm, Monday through Friday Domestic Outgoing Wires • Amount of funds to be transferred ($) • Beneficiary (bank … Continue reading →
May I open an account over the phone?
We’re here to help. Please call us at 877-818-3628 for assistance with opening an account.
Do my parents need to assist me with opening an account if I’m under the age of 18?
Yes, if you are under the age of 18, make sure your parents are available to share their information and to open a Del Norte Credit Union account for you.
How can I join Del Norte Credit Union?
Apply online here. Visit a branch in person, find your branch by visiting the Locations page. Call their Member Service Center for assistance or eligibility questions at 505-455-5228.
I’m not sure my payment went through. Can you assist?
We’re always here to help. Please call 505 455-5228 or (877) 818-DNCU (3628) toll-free for assistance.